Fixing your Instagram Notifications Are On But Not Working

This is the question someone asked us in the comment section: my Instagram notifications are on but not working? How to fix it.

So, bruh! This is the exact tutorial you need, it is smaller than others and has all the tips and tricks, SO no need to worry about that.

screenshot of Fixing your Instagram Notifications Are On But Not Working

Instantly Fixing Instagram Notifications Are On But Not Working

It’s frustrating when you’re not receiving Instagram message notifications despite checking your notification settings and trying various troubleshooting steps. Here are some solutions that have worked for others and could potentially help you too:

Fix 1: Enable Support Email Notifications

As you mentioned, this solution worked for you. In the Instagram app, go to “Notifications” > “Email and SMS” > “Support Email” and turn it on.

developer contact instagram from the google play

To enable support email notifications from Instagram, follow these steps:

  1. Open the Instagram app.
  2. Tap your profile picture in the bottom right corner.
  3. Tap the three lines in the top right corner.
  4. Tap Settings.
  5. Scroll down and tap Notifications.
  6. Tap Email and SMS.
  7. Under Support emails, toggle on the switches next to the types of email notifications you want to receive.

You can choose to receive email notifications for the following support topics:

  • Account updates: This includes emails about changes to your account information, such as your username or email address.
  • Login and security: This includes emails about login attempts from unknown devices and security alerts.
  • Product updates: This includes emails about new features and updates to the Instagram app.
  • News and announcements: This includes emails about new products and services from Instagram and its parent company, Meta.

Fix 2: Log Out of All Sessions

screenshot when instagram itself log out all of my instagram accounts

In the Instagram app, go to “Security” and then “Login activity.” Log out of all sessions from here. You can also log out of all sessions from the web-based version by visiting https://www.instagram.com/session/login_activity/.

To log out of all of your active sessions, follow these steps:

  1. Open the Instagram app.
  2. Tap your profile picture in the bottom right corner.
  3. Tap the three lines in the top right corner.
  4. Tap Settings.
  5. Scroll down and tap Security.
  6. Tap Login Activity.
  7. Under Sessions, tap See All.
  8. Tap Log Out of All Devices.

Once you have logged out of all of your active sessions, you will need to log back into your Instagram account on all of your devices. Then, you will see notifications are working back on Instagram.

Here are some additional tips for logging out of all of your active sessions:

  • If you have trouble logging out of all of your active sessions, try restarting your device.
  • If you are still having trouble, you can try uninstalling and reinstalling the Instagram app.
  • If you are using a third-party app to manage your Instagram account, make sure to log out of the third-party app as well

Fix 3: Try Instagram’s Threads App

login into threads app using instagram account screenshot

Some users have reported that installing the Threads app, which was Instagram’s old messaging app, helped restore message notifications. While this app is no longer actively developed, it may still work for notifications.

Fix 4: Check Message Requests

Make sure you don’t have unopened message requests, especially those from restricted accounts. Sometimes, opening or deleting these requests can trigger the notifications to work again.

requests highlighted from instagram DM

To check your message requests, follow these steps:

  1. Open the Instagram app.
  2. Tap the direct message icon (paper airplane) in the top right corner.
  3. Tap the Requests tab at the top of the screen.
  4. Scroll down to see if there is a message from Instagram support about your issue.

If there is a message from Instagram support, tap on the message to read it. The message may contain additional information about your issue or instructions on how to fix it.

If you do not see a message from Instagram support in your message requests, you can contact Instagram support to report your issue.

Fix 5: Reinstall Instagram

Uninstall the Instagram app from your phone, perform a hard reset or restart your device, and then reinstall Instagram. This can sometimes resolve notification issues.

instgaram app updates uninstall for all users android

Step 1: First, go ahead and uninstall Instagram from your phone. Don’t worry, your account is safe!

Step 2: After you’ve done that, give your phone a little reset or restart. You know, like when you turn it off and back on again. 📱

Step 3: Now, it’s time to reinstall Instagram. Just go to your app store, find Instagram, and hit that download button.

That’s it! This process can help clear out any glitches or issues, and you might find those message notifications popping up like magic.

Fix 6: Clear Cache

clear the cache of Instagram

In addition to reinstalling the app, try clearing the app’s cache or data to ensure that no corrupted files or settings are causing the problem.

Fix 7: Ensure Adequate Storage

Low storage on your device can sometimes interfere with notifications. Make sure you have sufficient storage space on your phone.

Here’s what you can do:

  • Check your phone’s storage. Go to your phone’s settings and look for ‘Storage’ or ‘Storage Usage.’ It’s like cleaning up your closet to make room for more cool stuff.
  • If you’re running low on storage, consider deleting some old photos, apps you no longer use, or those random downloads that you forgot about.
  • Once you’ve freed up some space, Instagram should have more room to do its thing. You might start seeing those notifications pop up like magic!

Fix 8: Update Instagram

Ensure that you have the latest version of Instagram installed on your device, as updates may include bug fixes.

google play instagram app update available

Fix 9: Send Us More Details

Now, if nothing works for you, we are here to help you out, to do that, simply mention your device model, and app version in the email and then send us at [email protected].

Conclusion

That is for the blog post, which includes all the proven steps to fix the issues with Instagram notifications if it’s not receiving or if you aren’t being notified by Instagram.

If nothing works for you, contact us, or you can simply mention that in the comment and we promise to reply within 24 hours. That can be super fun. Let’s chit-chat in the comments.

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